Return Policy

At PuxZoop, your satisfaction is our top priority. We offer a 30-day return policy to ensure you are completely happy with your purchase. Our return process is hassle-free and no questions asked.

30-Day Return Policy:

• If you are not satisfied with your PuxZoop purchase for any reason, you can return it within 30 days of receiving your order.
• Returns must be initiated within 30 days from the date you received your item.

No Questions Asked:

• We believe in our products and want you to be satisfied. That's why we offer a no questions asked return policy. Simply let us know you want to return your item, and we'll take care of the rest.

Hassle-Free Returns:

To make the return process as easy as possible, follow these simple steps:

1. Contact our customer service team at support@puxzoop-games.com to initiate your return.
2. Provide your order number and reason for the return (optional).
3. Our team will provide you with a return shipping label and instructions.
4. Pack the item securely in its original packaging, including all accessories, manuals, and parts.
5. Attach the return shipping label to the package and drop it off at the nearest shipping location.

Refunds:

• Once we receive your returned item, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method used for the purchase.
• You will receive a confirmation email once your refund has been processed.

Exchanges:

• If you prefer to exchange your item for a different product, please let our customer service team know. We will guide you through the exchange process.

For any questions or concerns about our refund and return policy, please contact our customer service team at support@puxzoop-games.com. We are here to ensure you have the best possible experience with PuxZoop.